About Us
Fibertronics, Inc. was founded in 2009 in Melbourne, Florida, USA, with a commitment to delivering dependable, consistent, and high-quality products to our customers.
Despite our rapid expansion, we have maintained our flexibility, giving us a competitive edge and enabling us to offer superior custom-manufactured fiber optic cable assemblies and other fiber optic devices at highly competitive prices.
At Fibertronics, Inc., we deliver high-quality products and services in the fiber optic industry. Whether you need standard patch cords, are restocking orders, or have inquiries about custom cable assemblies, we have the expertise and resources to assist you.
Our goal is to exceed customer expectations through ongoing improvement and innovation. We strive to achieve our goal with our dedication to fast delivery and exceptional service.
Fibertronics, Inc. Quality Policy
Our quality policy is based on these principles:
Customer Focus
- Understanding Needs: We actively engage with our customers to understand their requirements and expectations.
- Exceeding Expectations: We strive not only to meet but to exceed our customers' expectations in quality, delivery, and service.
Continuous Improvement
- Innovation: We continuously seek new ways to improve our products, processes, and services through research and development.
- Feedback Utilization: We value customer feedback and use it to continually improve our products and services.
Employee Involvement
- Training and Development: We invest in the ongoing training and development of our employees to enhance their skills and knowledge.
- Empowerment: We empower our employees to take initiative and contribute to our quality improvement processes.
Process Excellence
- Standardization: We adhere to standardized processes and procedures to ensure consistency and reliability.
- Quality Control: We implement rigorous quality control measures at every stage of production to promptly detect and correct any issues.
Compliance and Ethics
- Regulatory Compliance: We comply with all applicable industry standards, regulations, and legal requirements.
- Ethical Practices: We conduct our business with integrity and uphold the highest ethical standards.
Supplier Partnership
- Collaborative Relationships: We work closely with our suppliers to ensure the quality of materials and components used in our products.
- Quality Assurance: We require our suppliers to meet our stringent quality criteria and continuously monitor their performance.
Environmental Responsibility
- Sustainability: We are committed to sustainable practices and reducing our environmental impact through efficient use and waste management.
- Eco-Friendly Products: We strive to develop and promote environmentally friendly products.
Quality Objectives
- Measurable Goals: We set, monitor, and review quality objectives regularly to ensure alignment with our strategic goals.
- Performance Metrics: We use performance metrics to measure our progress and drive improvements in our quality management system.
Commitment to Excellence
Fibertronics, Inc. is dedicated to achieving excellence in everything we do. By adhering to this quality policy, we ensure that our customers receive the best possible products and services, fostering long-term relationships and mutual success.